General

Yes. The unit must be uninstalled and reinstalled by a licensed electrician or your utility company. If you’re switching to a new utility company, please reach out to our customer service department for further assistance.

Calculate your power needs or consult with a licensed electrician for assistance.

GenerLink is primarily intended for residential use. Commercial properties may require different solutions. Contact our customer service team for further assistance.

The GenerLink can be purchased through authorized dealers, online retailers, and some utility companies. Contact our customer service team for more information.

UL 1008M Listed and NEC Compliant

Insert the four-blade prong of the GenerLok cord into the generator outlet, then plug the proprietary side of the cord into the GenerLink receptacle until you hear a click.

Generator power will continue to be delivered to your home until the generator is turned off.

Yes. The green light indicates the presence of utility power, while the blue light indicates that generator power is being supplied to the home.

This depends on your generator’s capacity, your home’s power requirements, and the model of GenerLink installed. Contact a licensed electrician to learn more.

The GenerLink is typically for single-family homes. Contact a licensed electrician to learn more.